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Event Types

Event TypeNotes
Access GrantedA user has presented a credential to a door and they have been granted access
Access Pending Door Credential DeniedA user has been denied access through a door because the attempt occurred before the user's Valid From date
ACU Bus New NodeA new Expansion controller has been detected on the ACU Bus
ACU Bus Node Address Not Assigned
ACU Bus ResetThe ACU Bus has been reset
Barred Door Credential DeniedA user has been denied access because they have been barred through the VOLO website
ConnectedA controller has connected to the VOLO cloud
DisconnectedA controller has disconnected from the VOLO cloud
Door ClosedA door has closed
Door Credential DeniedA user has been denied access because they do not have permission to unlock it
Door Credential UnlockedA door has unlocked because a user with the appropriate permissions has presented a credential
Door Exit Button UnlockedA door has unlocked because someone has pressed the Exit Button
Door ForcedA door has been opened but the lock was not released by an Exit Button or credential presentation
Door Held OpenA door has been open for longer than is allowed by the Door Held Open setting
Door Holiday Credential DeniedA user has been denied access because they do not have permission to unlock it. The door is operating a Holiday schedule which might impact the permissions required for this door.
Door Holiday Credential Schedule ActiveA holiday is in operation on this door
Door Holiday Credential UnlockedWhile a holiday is in operation, a door has unlocked because a user with the appropriate permissions has presented a credential
Door Holiday Schedule LockedWhile a holiday is in operation, a door has automatically locked on a schedule
Door Holiday Schedule UnlockedWhile a holiday is in operation, a door has automatically unlocked on a schedule
Door Holiday Unlock Schedule ActiveA holiday unlock schedule is in operation on this door
Door Lockdown DisabledThe lockdown has been disabled on this door
Dor Lockdown EnabledThis door has been locked down (no users may unlock the door unless they are configured as exempt from lockdown)
Door LockedA door has locked
Door OpenedA door has opened
Door Remote UnlockedA door has been remotely unlocked through the VOLO website
Door Timezone LockedA door has automatically locked according to an unlock schedule
Door Timezone Schedule ActiveAn unlock schedule is active on this door
Door Timezone UnlockedA door has automatically unlocked according to an unlock schedule
Exit Button PressedAn exit button has been pressed
Exit Button ReleasedAn exit button has been released
Expired Door Credential DeniedA user has been denied access through a door because the attempt occurred after the user's Expires date
Fire Alarm ActiveA Fire Alarm has been triggered
Fire Alarm InactiveA Fire Alarm has been reset
Fire Alarm UnlockedA door has unlocked in response to a fire alarm being triggered
General Input 1 HighThe input pin has been disconnected from 0V
General Input 1 LowThe input pin has been connected to 0V
General Input 2 HighThe input pin has been disconnected from 0V
General Input 2 LowThe input pin has been connected to 0V
General Input 3 HighThe input pin has been disconnected from 0V
General Input 3 LowThe input pin has been connected to 0V
General Input 4 HighThe input pin has been disconnected from 0V
General Input 4 LowThe input pin has been connected to 0V
General Output 1 ActiveThe output pin has been connected to 0V (internally)
General Output 1 InactiveThe output pin has been disconnected from 0V (internally)
General Output 2 ActiveThe output pin has been connected to 0V (internally)
General Output 2 InactiveThe output pin has been disconnected from 0V (internally)
Hardware ResetA controller has been reset to factory settings
Last Will DisconnectA master controller has lost connection with the VOLO cloud
Lockdown Door Credential DeniedA user has been denied access through a door because the door is currently locked down
Lost Door Credential DeniedA user has been denied access through a door because they have used a credential that has been flagged as lost through the VOLO website
PSU FailA controller has lost its mains power supply and has reverted to battery backup
PSU OKA controller has returned to using the mains power supply
Remote Reset OccurredA controller was reset remotely, through the VOLO website
Tamper ActiveA controller cabinet lid has been closed/replaced
Tamper InactiveA controller cabinet lid has been opened/removed